How can I return my order?
Not completely satisfied or ordered wrong size / color? You can return all unused items (in original condition) within 30 days after purchase for a full refund. This does not affect your rights to return defective items. The defective can be returned anytime if they are not used and not washed.
All returns must be sent to the following address:
Markova bania # 5
Our return process is simple, open a return request through our return center and follow the steps.
Return the parcel using your preferred method. Please note that we do not offer free returns. The postal charges are paid by the sender and will not be reimbursed by Mexess.
Keep proof of return until you receive confirmation that you have been refunded. You will be reimbursed within 10 days by the payment method you used when placing the order.